Privacy Policy

From time to time, we may update this Privacy Policy. When we do, we will publish the changes on this Platform.

Information You Provide To Us and How We Use It

We collect the information from you as detailed below:

  • Registration is required to access certain portions of our Platform. You will be asked to provide your name, address, date of birth, email address, and phone number during registration. You authorize Peaucrafters to perform the services you choose by providing your information.
  • We collect purchase details and payment information for online and phone purchases. When you contact us with a question about one of our products or services or call the Peaucrafters, we will also gather your personal information. Phone calls are sometimes recorded for security, training, and development.
    If you interact with Peaucrafters via social media or other third-party services, we collect the information you provide. Additionally, we collect certain information automatically about visitors to our Platform, as described in the “Cookies and other information we automatically collect” section below.
  • If we offer location services, we may gather information about your location.

For the purpose of transaction processing:

We want to assure you that we do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to any third parties. When you register on our website, place an order, or subscribe to our newsletter, we do collect information from you.

Rest assured, your information, whether it’s publicly available or private, will never be sold, exchanged, transferred, or provided to any other company without your explicit consent. The sole purpose of gathering this information is to fulfill your orders and provide you with the products or services you’ve requested.

We will use the information we collect from you to:

  • Manage and fulfill purchase and repair orders, facilitate delivery, and provide after-sales services;
  • Manage our accounts and records;
  • Deal with your enquiries and requests;
  • Send service-related communications, including announcements and administrative messages such as order confirmation;
  • Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
  • Send you marketing communications (including emails and social media audience matching) relating to us and other third-party partners that we think may be of interest to you where we have a legitimate basis to do so.
  • Conduct market research so that we can continuously improve the services we provide to our customers.

Cookies and other automatically collected data.

We will only share your personal information with third-party providers for payment services, credit checks, and fraud prevention. If such a sale or transfer occurs, we will take reasonable measures to ensure that the recipient uses your personal information in accordance with this Privacy Policy.

Information Protection

We secure your personal data and want you to feel confident using our Platform. We restrict access to your personal information to personnel who need it to provide products or services or execute their jobs. We have technological and organizational physical, electronic, and procedural protections to protect your personal information against unauthorized or unlawful processing and accidental loss, damage, or destruction. Where we require you to choose a password to access particular portions of our Platform, you must choose a safe password and maintain it confidential. Choose a password you don’t use anywhere and don’t share.